Policies and Disclaimers
AmWager and its affiliate AmWest Entertainment (“AmWest”) maintain the following policies, disclaimers and restrictions regarding wagering:
General Policies
- AmWager/AmWest reserve the right at any time to refuse all or part of any wager.
- AmWager/AmWest reserve the right to declare wagering closed at any time, on any pari-mutuel pool race, group of races, or for all wagering.
- In the event that a wager is not transmitted to, received by or otherwise accepted by a racetrack for any reason (including, not limited to, mechanical, communication and human error failure), no wager will have been placed (or deemed to have been placed) on behalf of the customer, and no money will be exchanged or debited from an account holder’s account. Under no circumstances will AmWager/AmWest “book” the wager or otherwise be held responsible for the wager not being transmitted to, or received by, or otherwise accepted by the racetrack.
- In accordance with the rules of the Internal Revenue Service, any wager resulting in winnings of $600.00 or more must be reported to the IR, if the amount of winning is at least 300 times the amount wagered . Additionally, any wager resulting in winnings over $5,000.00 is subject to reporting and withholding, if the amount of winnings is least 300 times the amount wagered. All winnings subject to reporting and/or withholding shall be reported and/or withheld by AmWest, and a copy of the Form W2-G summarizing the information will be sent to the account holder for tax purposes. It is the responsibility of the account holder to claim all gambling winnings on his or her federal and state tax returns (where applicable by law).
- Before opening an Advance Deposit Wagering account with AmWager/AmWest, a customer must complete the entire Subscriber Application and acknowledge that he/she has read and agrees to the AmWager/AmWest Terms and Conditions Policy.
Privacy Policy
LAST UPDATED: 05-01-25
This Privacy Notice for AmWest Entertainment, LLC. (“we”, “us”, “our” or “AWE”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”).
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at help@amwager.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered “special” or “sensitive” in certain jurisdictions, for example your date of birth, address, bank account information, etc. We may process sensitive personal information.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties for we share personal person information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you gave certain rights regarding your personal information. Learn more about privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
Table of Contents
- 1. WHAT INFORMATION DO WE COLLECT? ...................................................................... 2
- 2. HOW DO WE PROCESS YOUR INFORMATION? ............................................................. 3
- 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? ............ 4
- 4. HOW LONG DO WE KEEP YOUR INFORMATION? .......................................................... 5
- 5. HOW DO WE KEEP YOUR INFORMATION SAFE? ........................................................... 5
- 6. DO WE COLLECT INFORMATION FROM MINORS? ........................................................ 6
- 7. WHAT ARE YOUR PRIVACY RIGHTS? .............................................................................. 6
- 8. DO WE MAKE UPDATES TO THIS NOTICE? .................................................................... 7
- 9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? .................................................... 7
- 10. HOW CAN REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? ...... 7
1. WHAT INFORMATION DO WE COLLECT?
a. Personal Information you disclose to us
We collect personal information that you voluntarily provide to us when you register on our Services; express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information in this policy refers to information that identifies you or is associated with you. This may include your name, mailing address, social security number, phone number, email address, birth date and bank account information. Most of this information is collected during the account setup process and is provided by the account holder.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
We collect the following personal information you provide in connection with our Services:
i. Registration
- First Name
- Last Name
- Phone Number
- Date of Birth
- Street Address
- City
- State
- Zip Code
- Last Four (4) Digit of Social Security Number
- Government IDs necessary for verification (i.e., passport, driver’s license, etc.)
ii. Account Funding and Wagering
- Bank account
- Payment Data. We may collect data necessary to process your payment if you choose to make purchase, such as your payment instrument. All payment data is handled and stored by third parties.
b. Sensitive Information. We may process sensitive information.
Some of the personal information collected from you is considered sensitive in certain jurisdictions such as the last four (4) digit of your social security number and bank account information which we processed.
c. Information automatically collected
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, approximate and precise location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
As to location, before submitting your app, you will be prompted to give permission to your precise geolocation. Giving permission is voluntary, although the denial of permission may result in your inability to wager.
Like many businesses, we also collect information through cookies and similar technologies.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:’
Use of Information
AWE may use all types of information listed within this Privacy Policy to:
- Verify your identity
- Protect and manage your account
- To provide support for questions regarding features, wagering, disputes, troubleshooting, etc.
- Process wagers and other activities
- Internal purposes
- Improve our services
- Adhere to legal and regulatory requirements
- Manage prohibited/illegal activities
- Contact you
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may need to share your personal information in the following situations:
- Improving business functions
- Merger/acquisition of businesses
- Court order or legal request
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-party services are not operated by AWE but may send us personal information about you. That information may be combined with your personal information and will be treated as personal information. This policy does not apply to third party companies, and we urge you to read their terms and privacy policies. We are not responsible for third party’s policies, practices, content, or accuracy.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organization security measures designed to protect the security of any personal information we process. We will ensure safeguards to secure your information despite no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
AWE limits access to your Personally Identifiable Information to employees who require it to perform specific tasks for you or on behalf of AWE. Employees access the site’s servers using password-protected logins to safeguard against unauthorized access, acquisition, destruction, use, modification, or disclosure of information.
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect, solicit data from, or market to children under 18 years of age (or 21 years of age where required by law), nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 (or 21 years of age where required by law) or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years (or 21 years of age where required by law) of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at help@amwager.com.
7. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some of all the following rights:
| Right to Know | You can request that AWE disclose to you: (1) the pieces of personal information they have collected about you,-; (2) the personal information shared to third parties; (3) the sources for that personal information, (4) the purposes for which AWE uses that information, (5) the third parties with whom the business discloses the information, (6) the information that the business sells or discloses to third parties; (7) Whether your personal data is sold or not. You can make a request to know up to twice a year, free of charge. |
| Right to Delete | You can request that AWE delete personal information collected from you and ask their service providers to do the same, subject to certain exceptions unless personal information is legally required to be kept. |
| Right to Opt-out of Sale or Sharing | You may request that AWE stop selling or sharing your personal information (“opt-out”), including via a user-enabled global privacy control. AWE cannot sell or share your personal information after they receive you opt-out request unless you later authorize AWE to do so again. |
| Right to Correct | You may ask AWE to correct inaccurate information that it has about you. |
| Right to Limit Use and Disclosure of Sensitive Personal Information | You can direct AWE to only use your sensitive personal information (for example, your social security number, financial account information or your precise geolocation data) for limited purposes, such as providing you with the services you requested. |
| Right to Data Portability | You may ask AWE to transfer any personal data they hold to another organization, to the extent technically feasible, in a structured, commonly used, machine-readable format.” |
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it after the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change information in your account or terminate your account, you can request it by emailing at help@amwager.com.
Upon your request you terminate your account, we will deactivate or delete your account information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable requirements.
If you have questions or comments about your privacy rights, you may email us at help@amwager.com.
8. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may:
- Email us at: help@amwager.com
- Contact us by post:
- Call us at: 877.767.4447
10. HOW CAN REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, click and email support in the application.
Desclaimers
Please be advised that no judgment or warranty is made with respect to the accuracy, timeliness or suitability of the contact of other services or sites to which these screens link, and AmWager/AmWest take no responsibility therefore. A link to a service or site outside of this website is not an endorsement of the service or site, its content or its sponsoring organization.
Restrictions
| State | Restrictions |
|---|---|
| Alabama | None |
| Alaska | Restricted |
| Arizona | Restricted |
| Arkansas | Restricted |
| California | None |
| Colorado | No Greyhound Wagering |
| Connecticut | None |
| Delaware | None |
| District of Columbia | Restricted |
| Florida | None |
| Georgia | Restricted |
| Hawaii | Restricted |
| Idaho | No Greyhound Wagering – Many tracks restricted due to 10% Source Market Fee. |
| Illinois | None |
| Indiana | None |
| Iowa | None |
| Kansas | None |
| Kentucky | No Greyhound Wagering |
| Louisiana | None |
| Maine | Restricted |
| Maryland | Restricted |
| Massachusetts | No Greyhound Wagering. |
| Michigan | Restricted |
| Minnesota | Restricted |
| Mississippi | Restricted |
| Missouri | Restricted |
| Montana | None |
| Nebraska | None |
| Nevada | Restricted |
| New Hampshire | None |
| New Jersey | Restricted |
| New Mexico | Limited Restrictions. NM residents cannot play The Downs at Albuquerque, Ruidoso Downs, Sunland Park, Sunray Park or Zia Park. |
| New York | No Greyhound Wagering |
| North Carolina | Restricted |
| North Dakota | None |
| Ohio | Limited Restrictions. Ohio residents cannot wager on Mahoning Valley or Thistledown. |
| Oklahoma | Limited Restrictions. OK residents cannot play Fair Meadows and Remington Park. |
| Oregon | None |
| Pennsylvania | No Greyhound Wagering |
| Puerto Rico | Restricted |
| Rhode Island | None |
| South Carolina | Restricted |
| South Dakota | None |
| Tennessee | None |
| Texas | Restricted |
| US Virgin Islands | Restricted |
| Utah | Restricted |
| Vermont | None |
| Virginia | Restricted – 11.5% Source Market Fee |
| Washington | Restricted – 7% Source Market Fee |
| West Virginia | None |
| Wisconsin | None |
| Wyoming | None |