TERMS & CONDITIONS
Updated 5/28/2026
Please read the following terms and conditions carefully prior to using the website.
Upon acceptance and completion of the application process, you (the “Account Holder”) will be subject to all Federal, State and local regulations in addition to the Privacy Policy and Terms and Conditions of the website. By becoming an Account Holder, you certify, agree, and accept, without limitations or qualifications, all terms and conditions herein including those conditions referenced in hyperlinks. If you do not agree with the Terms and Conditions, Privacy Policy or Legal notices, do not use the website or our wagering platform (AWE aka AmWager.com). Any access or use of the website indicates acceptance of all terms and conditions, privacy policies and disclosures contained herein.
Application Requirements
To establish or maintain a wagering account, you must:
- You have read and agreed to the entire Terms and Conditions Policy including the Privacy Policy set forth by AmWager.com (AWE).
- You certify that you are at least eighteen (18) years of age, with higher age requirements of twenty-one (21) years of age in Alabama, Indiana, Iowa, Kansas, and North Dakota, and a resident of a jurisdiction where wagering on our service is legal.
- Only one verified account per person will be allowed.
- Accounts are non-transferrable.
- You have provided AWE with complete and accurate information on the Subscriber Application.
- You authorize AWE to perform a background check by a third-party investigative firm. All information used to authenticate your account will be held confidential.
- You agree to allow AWE to open an advanced deposit wagering (ADW) account in your name and manage funds on your behalf.
- You acknowledge that your account is for your personal use and wagers placed by others are prohibited. You are legally responsible for all wagers placed through your account, by you or others, with or without your consent. Except where AWE or its employees or agents act without good faith or fail to exercise ordinary care, AWE shall not be responsible for any loss arising from the use by any other person or persons of an account holder’s account. The account holder must immediately notify AWE of a breach of the account’s security.
- You will notify AWE immediately of a change in address. If relocating to a state that does not allow pari-mutuel wagering, wagering must cease.
- You agree to pay all charges posted to your account.
- You agree that AWE has the right to debit your account for information products purchased by you.
- You authorize AWE’s external auditors to review your personal and wagering information.
- Your information will be kept confidential, unless in the event of an investigation by the Federal or State authorities, or a regulatory/compliance inquiry pursuant to AWE’s contracts or track relationships.
- You acknowledge that unusual, fraudulent, unlawful or suspicious account activity will be reported to the proper authorities. AWE will assist in investigations and may do so without providing notification to you.
- Fraud or theft determinations shall be made by the account holder’s financial institution through its chargeback and dispute resolution process, and upon such a finding, AmWest may retain proceeds or account balances to the extent necessary to recover damages or losses arising from the fraudulent activity.
- AWE reserves the right to reject an account application for any reason deemed necessary.
- AWE reserves the right to close an account for any reason deemed necessary. Upon closing an account, all monies due will be returned to the account holder within 5 business days except in the case of theft, fraudulent or suspicious activity. Accounts closed due to theft or fraudulent activity may be retained by AWE to recover damages or losses caused by fraudulent activity.
Deposits/Withdrawals/Wagering
Deposits
Deposits to your account can be made by a variety of methods. They include Bank Card, Check/Money Order, Wire transfer, plus many more. Please refer to the funding page for additional deposit options, financial institutions’ terms and conditions and details regarding limits and fees.
- All deposits will be made available for use in accordance with normal financial availability standards and our terms and conditions.
- AWE reserves the right to charge a $5.00/convenience fee on all deposits. AWE reserves the right to waive the fee at their discretion.
- AWE reserves the right to limit your total deposit amounts in a 24-hour and weekly time-period.
- ACH deposits may take up to 7 business days to post to your account. This delay is in accordance with the normal financial industry availability standards.
- Account holders may revoke ACH authorization for an ACH transaction by contacting AWE at help@amwager.com or 1-877-767-4447 during support hours. ACH transactions may only be cancelled prior to being processed by the banking system and prior to any funds being spent from the player’s account.
- Any ACH funds released prior to the 7 business days for wagering, will not be available for withdrawal until those funds have cleared the banking process.
- Absolutely no wagers will be accepted unless the account holder has sufficient funds to cover the wager in the player account. If an account holder “bounces” an ACH transfer or otherwise makes a deposit that is later rescinded by the transferor’s financial institution, the account holder agrees to immediately reimburse AWE for all such amounts plus a $25.00 returned fee. If the account holder uses an ACH transfer from an invalid/closed account, AmWest may retain any proceeds to cover the expenses related to the transaction and remaining balance. If AWE is forced to take steps to collect such amounts from the account holder, the account holder agrees to reimburse AWE for all attorneys’ fees, costs, and expenses associated with collection. AWE may provide account activity reports to aid in the fund recovery investigation.
- In the event the account holder files a police report and claims fraud from the rejected ACH transfers, AWE will provide account activity reports and additional information to the police to assist in their investigation.
- AWE reserves the right to collect money owed to AWE, from dishonored financial instruments, from the player’s account balance.
- Player accounts are non-interest bearing.
- Account balances can be verified by logging into your account or calling player support.
Withdrawals
Withdrawal requests can be made by check, bank card, wire or other methods through your account or customer service.
- Withdrawal requests can only be made by the account holder, once identity has been verified.
- Funds available for withdrawal equal the account holder’s balance less any pending deposits and promotional credits.
- Withdrawals by check requests are processed within 5 business days after receipt of request. Expedited shipping of checks will incur a $50 handling fee. If an incorrect address was provided and the check was never received, a stop payment will be processed, and a $35 stop payment fee will be applied to the account and a check will be reissued. AWE reserves the right to waive service charges at their discretion.
- ACH withdrawal transfers may take 1-3 business days, depending on individual bank processing standards. No ACH withdrawals will be allowed until one deposit of $25 has been successfully deposited, and funds are successfully received by AWE. ACH and Card withdrawals are limited to 5 withdrawals per week with a maximum of $5,000.
- AWE will wire funds at the request of the account holder. A service charge of $25 will apply to wire requests under $5,000. AWE reserves the right to waive service charges at their discretion.
- If the balance of your account is insufficient to cover the requested withdrawal amount, no withdrawal will be processed by any of the payment methods.
Wagering
- Only authorized account holders shall have access to services provided by AWE. You are legally responsible for all wagers placed from your account using your User ID and Password. You bear full responsibility for maintaining the confidentiality of your account, User ID and Password.
- Absolutely no wagers will be accepted unless the account holder has sufficient funds to cover the wager currently in their account. Funds are withdrawn from the account prior to the wager being submitted.
- The maximum wager amount allowed is $65,000 (USD) per transaction; some wagers may be restricted to a lower maximum amount.
- Proceeds from winning pari-mutuel wagers will be posted to the credit of the account holders as soon as the race is declared official, barring any technical difficulties.
- AWE has the right to refuse any wagering transaction for any reason.
No account holder shall make a wager from his or her account while residing in or located in a jurisdiction in which pari-mutuel wagering of this nature is expressly forbidden. Please see our list of restricted/allowed states. Each account holder should consult their own attorney for further clarification.
LIMITATION OF LIABILITY
In the event the wager from an account holder is not transmitted to, received by, or otherwise accepted by the racetrack for any reason (including, but not limited to, mechanical, communication, and human error or failure), no wager will have been placed (or deemed to have been placed) on behalf of the account holder, and no money will be debited from the account holder’s account. Under no circumstances will AWE “book” the wager or otherwise be held responsible for the wager not being transmitted to, received by, or otherwise accepted by the racetrack. AWE shall not be liable for any loss or damage, delay in performance or nonperformance caused by equipment malfunction or breakdown, information unavailability, strikes or other labor disputes, or riots, fire, insurrection, war, failure of carriers, the elements, accidents, acts of God, or any other causes beyond AWE’s control whether or not similar to the foregoing.
Wager Cancellation
- AWE does not guarantee the availability of the wager cancellation feature.
- AWE may refuse a cancellation of a wager request for any reason.
- AWE will not guarantee the cancellation of a wager.
- AWE may refuse any cancellation that may cause substantial alteration of odds, prices or betting totals.
New York residents-Transaction cancellations are limited to $500 in win, place and show pools on any betting entry, and for wagers greater than $50 on any one combination in multiple, exotic or super-exotic pools, the account holder’s request to cancel shall be referred to AWE management.
Analytical Wagering Tools
Conditional Wagering allows an account holder to:
- Set multiple conditions to wagers that must be satisfied (by a scheduled timeframe) before the wager is sent to tote for processing.
- Schedule the timing (relative to minutes-to-post) of when the conditions should be evaluated.
- If the conditions (as defined by the account holder) are satisfied at the scheduled timeframe, the bet is sent for processing. Otherwise, the conditional wager “fails” and no bet is placed.
- While odds conditions can only be matched against win, exacta, quinella or double pools, you can use those to build conditions for other wagers.
- If conditional wagers are placed and exceed funds available in the player account, AWE will not guarantee the order of the conditional wagers accepted. Wagers that cannot be placed due to availability of funds will be cancelled.
Dutch Wagering allows an account holder to:
- Create a wager, built from multiple individual wagers, with the aim being to achieve the same payout, no matter what selected runner comes in.
- You can dutch on any win, exacta, quinella or daily double wager that has odds. If no odds are available, the dutching tool is disabled.
ABC Wagering allows an account holder to:
- Rank your runners from A to C (A being most likely to win, B has a chance to win, C given certain conditions could win) to maximize your wager by allocating more funds to your “A” combinations than the others.
Pro %
- Create a wager, built from multiple individual wagers, where the distribution per entry or combination of entries in multiple positions or multiple races is determined by the percent (%) probability as decided by the account holder
- You can use Pro % on any pool.
Additional information on other Analytical Tools can be found at: https://www.amwager.com/features/
The AWE Analytic Wagering Tools are provided on an ‘AS IS’ and ‘AS AVAILABLE’ basis. AWE does not warrant that the service will be uninterrupted or error-free. Analytical wagers are dependent upon the receipt of accurate and timely information from third party tote providers (odds, probable payoffs, minutes-to-post, etc.). AWE does not guarantee the accuracy of their information. If the information used for processing analytical wagers is deemed to be incorrect, in no way shall AWE be liable for damages whether direct or indirect, including but not limited to loss of revenue, anticipated profits or other economic loss, whether foreseeable or not, in connection with or arising out of the availability of any analytical wagering services (including, but not limited to, any analytical wagers that were sent, or not sent, to tote for processing).
Tax Reporting
- In accordance with the laws of the Internal Revenue Service (“IRS”), any wager resulting in winnings of $2,000.00 or more must be reported to the IRS, if the amount of winnings is at least 300 times the amount wagered into a single pool. Additionally, any wager resulting in winnings over $5,000.00 is subject to reporting and withholding, if the amount of winnings is at least 300 times the amount wagered into a single pool. All winnings subject to reporting and/or withholding shall be reported and/or withheld by AWE, and a copy of the Form W2-G summarizing the information shall be sent to the account holder for tax purposes. It is the responsibility of the account holder to claim all gambling winnings on his or her Federal and State tax returns (where applicable by law).
- AWE will provide a W2-G at year end, to the address on file, for reportable winnings.
Responsible Wagering
Wager responsibly. We are committed to responsible gambling.
Our platform offers options for players to take a break, including “Timeout” and “Self-Exclude” features.
Timeout – When an account holder elects to use the “Timeout” feature, the system records the restriction and notifies Player Support. Player Support will review the account to determine whether the account balance is eligible for return, including consideration of any potential chargebacks or unresolved transactions. If the balance is deemed eligible, Player Support will contact the account holder to confirm whether they wish to receive a check for the balance. If no payout is requested, funds will remain in the account; however, after one (1) year of inactivity, the account will be subject to monthly administrative fees in accordance with these Terms and Conditions.
Self-Exclusion – When an account holder elects to use the “Self-Exclude” feature, the system records the restriction and notifies Player Support. Player Support will review the account to determine whether the account balance is eligible for return, including consideration of any potential chargebacks or unresolved transactions. If the balance is deemed eligible, Player Support will initiate a check request for the remaining funds without further contact with the account holder. Upon issuance of the check, no funds will remain in the account, and no fees will apply. In the event the account balance is less than $5 at the time of self-exclusion, the account balance will not be refunded and will be retained as a processing fee by AWE.
Please visit our Responsible Betting page if you, or someone you know, is experiencing problems with gambling.
Indicators of compulsive gambling:
- Lying to family members or others to hide your gambling
- Trying to get back lost money (chasing losses)
- Financial trouble because you gambled money away
- Needing to gamble with increasing amounts of money
- Being preoccupied with gambling
- Trying to control, cut back or stop gambling, without success
- Gambling to escape problems
- Losing important relationships because of gambling
- Committing theft or fraud to get gambling money
- Gambling because it is the most important thing in the world
Rewards
- AWE rewards account holders by returning a percentage of your total wager on most bets. Please visit our Rewards Page for additional information.
- In the event an account holder’s wagering results in a Minus Pool, with payment made back to the host track, Rewards will be forfeited by account holder in the amount of the Minus Pool.
Promotions
- AWE may offer promotions. Each promotion will have specific term/conditions/rules related to that promotion. Please review the promotions rules prior to redeeming.
- Use of a promotion code indicates acceptance of this site’s Terms and Conditions.
- AWE has the right to modify or cancel promotions at any time.
- AWE has the right to restrict participation in a promotion at our sole discretion.
- AWE rewards account holders with rewards deposited daily. Please visit our Promotions page for additional information.
- Promotional credits expire 30 days after issuance unless otherwise noted.
- Promotional credits may only be used to wager or purchase service products, they are not cash and cannot be withdrawn.
Use of Equibase® Products
- The data used to create the Equibase® Products are proprietary to and are copyrighted by Equibase Company LLC or Axcis Information Network, Inc. Unauthorized copying of such data, including modifications thereof, or the creation of programs or products in which such data have been merged or included with other data programs or products, for distribution to third parties, whether gratuitously or for sale, is expressly forbidden. You may be held legally responsible for any proprietary or copyright infringement that is caused or encouraged by your failure to comply with these Terms and Conditions of Use.
- You may not transfer the Equibase®Products from one computer to another. You may not distribute copies of the Equibase®Products to third parties. You may not create derivative works based upon the Equibase®Products.
- The Equibase®Products are for your use only and may not be transferred to anyone else. In no event may you transfer, assign, rent, lease, sell, or otherwise dispose of the Equibase®Products on a permanent or temporary basis except as expressly provided for herein.
- If you breach any of these Terms and Conditions of Use, Equibase and/or AmWest Entertainment LLC (AWE), in addition to pursuing any other legal remedies available to them, may immediately terminate your right to access the Equibase®Products.
- Your purchase of the Equibase® Products indicates your acceptance of these Terms and Conditions of Use.
- You agree that AWE has the right to debit your account for information products purchased by you.
Inactive Accounts
- An inactive account is one that has had no activity for twelve (12) consecutive months or more. If your account is inactive and has funds on deposit, AWE has the right to assess a $5.00, or five percent (5%) of the account balance monthly service fee, whichever is greater, until the account becomes active or no longer has a balance. If the account becomes inactive and has a balance of less than $5.00, the remaining balance will be assessed as the service fee.
- The fee is assessed on the first day of the month following the 12 consecutive months of inactivity.
Additional Terms
- It is the account holder’s responsibility to be aware of all wagering rules, policies, terms, conditions, and procedures, including any subsequent changes.
- By submitting the Subscriber Application, the account holder certifies that he or she is aware of the wagering laws in his or her jurisdiction and that he or she is not in violation of any such laws and will abide by the gaming laws of the state in which he or she resides. AWE does not accept any responsibility for its account holders with regard to said legality of wagering in the account holder’s jurisdiction.
- The account holder must complete the entire Subscriber Application.
- The account holder agrees to a background check, verifying proof of physical residential address (a post office box is not acceptable), and date of birth with the application. If account holder is not a U.S. citizen, he or she must provide a copy of his or her Passport and a Form W8-BEN. The account holder must be at least eighteen (18) years of age, with higher age requirements of twenty-one (21) years of age in Alabama, Indiana, Iowa, Kansas, North Dakota, and New Hampshire and a resident of a jurisdiction where wagering on our service is legal.
- AWE will maintain strict confidentiality of account holder’s information. However, in the event of an investigation by the Federal or State authorities, or a regulatory/compliance inquiry pursuant to AWE’s contracts or track relationships, the account holder waives any and all rights to personal information and data in AWE’s possession. AWE reserves the right to disclose said data and information to law enforcement and investigative authorities for review and investigation and background examination. The account holder releases AWE of all liability in this regard, to the full extent possible under law.
- A facsimile signature shall have the same effect as an original.
- AWE specifically reserves the right to reject any application. AWE also reserves the right to refuse deposits for the opening or maintenance of accounts for any reason that it deems to be good and sufficient. AWE reserves the right to suspend or close any account at any time, provided that, when the account is closed, the funds on deposit are returned. Funds will be sent, via check, to the account holder to the address registered with the account within 5 business days except in the case of theft, fraudulent or suspicious activity. In the event, that an account holder is deceased, funds in the account shall be released to the descendant’s legal representative upon receipt of a copy of a certified death certificate and other documents as required. Accounts may not be transferred from one individual to another.
- The account holder must consent to an investigation of his or her background and police records. The account holder waives any rights or causes of action that he or she may have against the Oregon Racing Commission and any other individual or agency disclosing or releasing said information to Oregon Racing Commission.
- Account holders shall not use AWE’s services in any way that violates any Federal or State Laws or Regulations. Violations of Federal or State Laws may subject Account Holders to civil and/or criminal penalties.
- AWE is a licensed pari-mutuel operator in the State of Oregon. As such, the laws of the State of Oregon will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. New York State residents are subject to NY law and under the regulation of the New York State Gaming Commission.
AWE reserves the right to make changes to our website, Subscriber Application, and these disclaimers, terms and conditions at any time, which changes shall become effective immediately upon posting on the web site.
- Account holder agrees to defend and hold harmless AWE, its affiliates, employees, contractors, telecommunication providers, content providers, and assignees and their respective officers, directors, employees and agents from and against any and all liabilities, claims, actions, demands, damages, costs, losses and expenses (including reasonable attorney’s fees) arising out of his or her misuse of AWE’s products and services.
- Each time you access and browse this website, you accept, without limitations or qualifications, these Terms and Conditions. You also acknowledge that any other agreements between you and AmWager.com are superseded and of no force or effect regarding this subject matter.
- AWE is not responsible for the content, security, terms or privacy of websites linked to the AWE website. Hyperlinks are provided as a convenience and are not monitored by AWE.
- AWE does not guarantee the accuracy of third-party information but welcomes notification of errors.
- Any recommendations, suggestions or comments to AWE, may be used to enhance our services without compensation to you.
- Account holder or AWE may terminate or cancel AWE’s services at any time. Account holders may cancel the service with AWE by mailing a signed notice to AmWest Entertainment LLC, 13011 W. U.S. Highway 42, Suite 107, Prospect, KY 40059 or by faxing a signed notice to AmWest Entertainment LLC, fax number (502) 292-1076. AWE may terminate the service at any time by providing notice to the account holder by electronic mail or by U.S. mail or courier service. All accounts terminated shall take effect immediately.
Subscriber Qualification
Individuals who the Oregon Racing Commission determines pose a threat to the interests of the state or to pari-mutuel wagering may be excluded from pari-mutuel wagering through any multi-jurisdictional totalizator hub. In making the determination for exclusion, the commission may consider any of the following:
- Prior conviction of a felony, a misdemeanor involving moral turpitude, or a violation of racing, gaming, or pari-mutuel laws of any state, the United States, any of its possessions or territories, or Indian tribes.
- A violation, attempt to violate, or conspiracy to violate, the provisions of racing, gaming, or pari-mutuel statutes or rules of the state or any other state, the United States, any of its possessions, or territories, or Indian tribes.
- A violation, attempt to violate, or conspiracy to violate, the provisions of the gaming or pari-mutuel statues or rules of the state relating to the failure to disclose an ownership interest in a gaming establishment or a pari-mutuel facility for which the person must obtain a license or make disclosures to the commission.
- The intentional evasion of lawful fees or taxes.
- Notorious or unsavory reputation that would adversely affect public confidence and trust that the gaming and the pari-mutuel industry is free of criminal or corruptive influences.
- Catering to, assisting, or associating with, either socially, or in business affairs, persons of notorious or unsavory reputation, or who have extensive criminal records or persons who have defied congressional committees, other officially constituted bodies, on behalf of the United States or any state, or persons associated with known criminal organizations.
- Denial or revocation of a racing, pari-mutuel, or gaming license in any jurisdictions; or
- Termination for cause by, or exclusion from, any licensed or tribal gaming establishment, pari-mutuel facility, or racetrack in any jurisdiction.
Terms and Conditions Use Agreement
- All information provided by the account holder must be true and accurate. The account holder will submit to a background check, verifying proof of physical residential address (a post office box is not acceptable), and date of birth with the application. If account holder is not a U.S. citizen, he or she must provide a copy of his or her Passport and a Form W8-BEN.
- The account holder bears full responsibility for maintaining the confidentiality of his or her Account ID and PIN. He or she shall not disclose, transmit, post, give away or otherwise share the Account ID and PIN with any other party or use the Account ID and PIN for any unauthorized purpose.
- The account holder will place wagers for personal and private use only, and will not make any information, materials, or services from AWE available to any other person. Any wagers placed by a person other than the account holder is strictly prohibited.
- The account holder agrees to have his or her identity, residency, citizenship and social security number or equivalent government tax identification number verified by a reputable third-party identification service. The account holder also consents to an investigation of his or her background and police records.
- The account holder agrees to accept receipt of all Form W2-G’s (when applicable) under penalty of perjury. A facsimile signature shall have the same effect as an original.
By agreeing the Subscriber Application, You agree to abide by the Terms and Conditions of this Terms and Conditions Policy. Furthermore, You declare and affirm that my Subscriber Application, and any statements, attachments, supporting schedules and documents have been examined by you, and, to the best of your knowledge and belief, are in all things true and correct. You understand that AmWest Entertainment LLC (AmWager.com) makes NO WARRANTIES WITH REGARD TO THE SERVICE TO BE PROVIDED HEREUNDER, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL AMWEST ENTERTAINMENT LLC BE RESPONSIBLE FOR DAMAGES OF ANY KIND, INCLUDING CONSEQUENTIAL DAMAGES, ARISING OUT OF THE SERVICES TO BE PROVIDED.
AMWEST ENTERTAINMENT LLC. (AWE)
TERMS AND CONDITIONS
Last Revised: August 25, 2026
IMPORTANT!
PLEASE READ BEFORE OPENING, FUNDING, OR USING AN ACCOUNT
- Browsing public information on the website alone does not create a wagering agreement. You accept these Terms only through the affirmative acceptance process described in Section II.
- Every AWE fee must be displayed before you authorize the related transaction. The complete
current fee schedule appears in Section VII. - Wagering is permitted only after identity, age, residency, and—when required—physical location is verified. A failed or prohibited location check will block wagering.
- A wager is not placed merely because it is entered or submitted. It is valid only when accepted by the applicable totalizator system and recorded as accepted by AWE.
- Responsible-wagering tools include Timeout, limits where available, and self-exclusion for one year, three years, five years, or lifetime. See Section XIII.
- SECTION XV CONTAINS A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND JURY-TRIAL AND CLASS-ACTION WAIVERS. YOU MAY OPT OUT WITHOUT PENALTY WITHIN 30 CALENDAR DAYS AFTER YOUR FIRST SEPARATE AFFIRMATIVE ACCEPTANCE OF THAT PROVISION.
Table of Contents
I. Regulatory Status and Scope
II. Acceptance of Terms and Electronic Records
III. Definitions
- “Account” means a verified advance deposit wagering account with a specific record of deposits, withdrawals, fees, wagers, credits, and debits established for an Account Holder and managed by AWE.
- “Account Holder” or “you” means the person whose application AWE has approved and for whom AWE has opened an Account.
- “Business Day” means Monday through Friday, excluding federal and Oregon state holidays.
- “Cash Balance” means cleared cash and settled winnings in the Account, excluding pending deposits, promotional credits, and amounts subject to a lawful hold.
- “Tote” or “Totalizator” means the Commission-approved pari-mutuel wagering system or provider that receives, records, combines, calculates, and settles wagers and pools.
- “Wager Confirmation” means the AWE Account record showing that a wager was accepted by the Tote. A pending, queued, failed, rejected, or unconfirmed instruction is not a Wager Confirmation.
- “Submitted” means that an Account Holder has activated the final submission control and AWE has received the instruction for transmission or processing. Submission alone does not create an accepted wager.
- “Pending” means that a Submitted instruction is awaiting transmission, Tote response, or final processing. AWE may reserve the stated amount while Pending, but the instruction is not yet an accepted wager.
- “Accepted” means that the Tote has accepted the wager, and AWE’s approved transaction record shows the accepted wager and debit. Only an Accepted wager is binding, subject to applicable law, official wagering rules, and Commission authority.
- “Failed” means that an instruction was not accepted because transmission, validation, funding, location, eligibility, timing, data, system, or Tote requirements were not satisfied. A Failed instruction is not a wager, and any reserved amount is released or restored as stated in Section 11.3.
- “Cancelled” means that an Accepted wager was timely reversed before wagering closed, or was otherwise cancelled by the Tote, pool host, AWE, or regulator under the governing rules. A cancellation request alone does not create a Cancelled wager.
- “Refunded” means that the applicable stake or other amount has been returned to the Cash Balance under the governing scratch, cancellation, pool, settlement, correction, or regulatory rule.
- “Settled” means that the Tote or legally controlling authority has made the outcome official and AWE has posted the resulting winning credit, loss, refund, adjustment, or other final transaction entry, subject to a later lawful correction.
IV. Eligibility and Application Requirements
V. Account Credentials, Security, and Unauthorized Use
VI. Jurisdictional Restrictions and Geolocation
VII. Fees and Transaction-Level Price Disclosure
| Charge | Current Amount | When It Applies / Advance Disclosure |
|---|---|---|
| Deposit convenience fee | $5 per deposit when charged | The current fee is $5 for a deposit transaction on which AWE charges a convenience fee. If AWE waives the fee, the transaction screen will show $0. The fee, amount credited, and total amount charged will be displayed before authorization. |
| Returned or reversed deposit | $25 | Applies if an ACH or other deposit is dishonored, returned, reversed, or made from an invalid or closed account. |
| Expedited check handling | $50 | Optional. Displayed before the Account Holder requests expedited delivery. |
| Stop payment and reissue | $35 | Applies when a stop payment is requested because the Account Holder supplied an incorrect address or otherwise requests reissuance, unless prohibited by law. |
| Wire withdrawal under $5,000 | $25 | Optional. The fee and net wire amount will be displayed or disclosed before the wire request is confirmed. No AWE wire fee applies to a wire of $5,000 or more under the current schedule. |
| Inactive Account service fee | $5 or 5% monthly | After at least 12 consecutive months of inactivity, the greater of $5 or 5% of the then-current cash balance, never more than the remaining balance. Required notices and legal conditions apply; see Section XIV. |
| Information or data products | Price shown at purchase | The full product price and every mandatory AWE fee will be displayed before purchase authorization. |
| Other AWE-imposed mandatory fees | $0 | AWE will not charge an AWE-imposed fee that is not listed in this schedule and displayed before authorization. |
VIII. Deposits
IX. Withdrawals
X. Wagering Operations
XI. Cancellations, Technical Failures, and Errors
XII. Analytical Wagering Tools
XIII. Responsible Wagering
XIV. Inactive Accounts and Unclaimed Property
XV. Account Statements, Complaints, Disputes, and Arbitration
XVI. Player Fund Protection
XVII. Tax Reporting
XVIII. Rewards, Promotions, and Information Products
XIX. Privacy, Confidentiality, Investigations, and Regulatory Disclosure
XX. Suspension, Closure, Death, and Exclusion
XXI. Platform License, Intellectual Property, and Prohibited Conduct
- provide false, incomplete, or misleading application, identity, age, residency, location, payment, tax, or ownership information;
- share, transfer, sell, or permit use of an Account or credential, or wager for another person through a personal Account;
- permit a minor or ineligible person to access the Account or Platform;
- use unauthorized automation, eliminate required human intervention, scrape or overload the Platform, interfere with Tote transmission, or exploit an error;
- evade geolocation, jurisdictional, responsible-wagering, self-exclusion, limit, security, or verification controls;
- deposit or wager proceeds of unlawful activity, engage in fraud, collusion, money laundering, chargeback abuse, market or pool manipulation, or another illegal or integrity-threatening act; or
- infringe AWE, Equibase, Tote-provider, racetrack, or other third-party intellectual property or data rights.
XXII. Disclaimers and Limitation of Liability
XXIII. Indemnification
XXIV. Governing Law and Regulatory Jurisdiction
XXV. General Terms and Contact Information
AWE PLAYER SUPPORT
Email: help@amwager.com
Telephone: 1-877-767-4447
Hours: Noon–8:00 p.m. Eastern Time daily
Holiday closures may be announced in advance
Mail: AmWest Entertainment LLC
13011 W. U.S. Highway 42, Suite 107
Prospect, Kentucky 40059
Fax: 502-292-1076
Schedule A — Jurisdiction Eligibility
| Principal-residence jurisdiction | Minimum age | Current AWE eligibility / product restriction |
|---|---|---|
| Alabama | 21 | Available; no additional product restriction listed |
| Alaska | — | Restricted |
| Arizona | — | Restricted |
| Arkansas | — | Restricted |
| California | 18 | Available; no greyhound wagering |
| Colorado | 18 | Available; no greyhound wagering |
| Connecticut | 18 | Available; no additional product restriction listed |
| Delaware | 18 | Available; no additional product restriction listed |
| District of Columbia | — | Restricted |
| Florida | 18 | Available; no additional product restriction listed |
| Georgia | — | Restricted |
| Hawaii | — | Restricted |
| Idaho | 18 | No greyhound wagering; many tracks restricted due to 10% source-market fee; excluded from Rewards and promotions under Schedule C |
| Illinois | 18 | Available; no greyhound wagering |
| Indiana | 21 | Available; no additional product restriction listed |
| Iowa | — | Restricted; minimum age would be 21 if service is later authorized |
| Kansas | 21 | Available; no additional product restriction listed |
| Kentucky | 18 | Available; no greyhound wagering |
| Louisiana | 18 | Available; no additional product restriction listed |
| Maine | — | Restricted |
| Maryland | — | Restricted |
| Massachusetts | 18 | Available; no greyhound wagering |
| Michigan | 18 | Available; no greyhound wagering |
| Minnesota | — | Restricted |
| Mississippi | — | Restricted |
| Missouri | — | Restricted |
| Montana | 18 | Available; no additional product restriction listed |
| Nebraska | 18 | Available; no additional product restriction listed |
| Nevada | — | Restricted |
| New Hampshire | 21 | Available; No greyhound wagering. Credit cards prohibited. Cryptocurrency prohibited. PayNearMe prohibited. |
| New Jersey | — | Restricted |
| New Mexico | 18 | No greyhound wagering; New Mexico residents may not wager on The Downs at Albuquerque, Ruidoso Downs, Sunland Park, Sunray Park, or Zia Park |
| New York | 18 | No greyhound wagering; cancellation controls in Section 11.2 apply |
| North Carolina | — | Restricted |
| North Dakota | 21 | Available; no additional product restriction listed |
| Ohio | 18 | Ohio residents may not wager on Mahoning Valley or Thistledown |
| Oklahoma | 18 | Oklahoma residents may not wager on Fair Meadows or Remington Park |
| Oregon | 18 | Available; no additional product restriction listed |
| Pennsylvania | 18 | Available; no greyhound wagering |
| Puerto Rico | — | Restricted |
| Rhode Island | 18 | Available; no additional product restriction listed |
| South Carolina | — | Restricted |
| South Dakota | 18 | Available; no additional product restriction listed |
| Tennessee | 18 | Available; no additional product restriction listed |
| Texas | — | Restricted |
| U.S. Virgin Islands | — | Restricted |
| Utah | — | Restricted |
| Vermont | 18 | Available; no additional product restriction listed |
| Virginia | — | Restricted |
| Washington | — | Restricted |
| West Virginia | 18 | Available; no additional product restriction listed |
| Wisconsin | 18 | Available; no additional product restriction listed |
| Wyoming | 18 | Available; no additional product restriction listed |
Schedule B — Funding Methods and Limits
| Method | Use | Limits, timing, and charges |
|---|---|---|
| Bank card | Deposit; eligible-card withdrawal | Eligibility for bank-card withdrawals is determined separately for each card under Section 9.4. To be eligible, a card must remain linked to the Account, be issued to the Account Holder, and have been used to make a successfully settled deposit of at least $25. Removing a card ends its eligibility. If the card is added again, a new qualifying deposit is required. Not all payment cards are eligible to receive withdrawals. Eligibility is subject to the requirements of the card issuer, payment network, AWE’s payment providers, and applicable law. Eligible bank-card withdrawals are limited to 25 transactions totaling no more than $5,000 during any seven-day period. These limits are separate from ACH withdrawal limits. Applicable limits and any AWE fee will be disclosed before the withdrawal is authorized. Issuer processing times and charges may apply. |
| ACH | Deposit and withdrawal | Deposits may take up to seven Business Days to clear. Provisional funds cannot be withdrawn until the deposit is cleared. Eligibility for ACH withdrawals is determined separately for each linked bank account under Section 9.4. To be eligible, a bank account must remain linked to the Account, be owned by the Account Holder, and have been used to make a successfully cleared deposit of at least $25. Removing a bank account ends its eligibility. If the bank account is added again, a new qualifying deposit is required. ACH withdrawals are limited to 25 transactions totaling no more than $5,000 during any seven-day period. These limits are separate from the bank-card withdrawal limits. Applicable limits, fees, and additional eligibility requirements will be disclosed before the withdrawal is authorized. |
| Check / money order | Deposit; check withdrawal | Availability follows ordinary collection. Proper check withdrawal requests are processed within five Business Days. Optional expedited handling: $50. Stop payment and reissue in the disclosed circumstances: $35. |
| Wire transfer | Deposit and withdrawal | AWE withdrawal fee: $25 below $5,000; $0 at $5,000 or more. The net amount and any known charge are shown before confirmation. |
| Other Commission-approved method | As displayed | Available only when shown on the authenticated transaction screen. Methods, minimum, maximum, expected timing, reversibility, ownership requirements, and every AWE fee are displayed before authorization. |
Schedule C — AmWager Rewards Rules
| Monthly eligible settled wagering | WPS points per eligible $1 | Exotic points per eligible $1 |
|---|---|---|
| $0 | 4 | 4 |
| $1,000 | 5 | 5 |
| $2,500 | 6 | 6 |
| $5,000 | 8 | 8 |
| $10,000 | 10 | 13 |
| $20,000 | 15 | 20 |
Schedule D — Wagering Rules Control Matrix
| Wager or Pool category | How presiding jurisdiction is identified | Controlling source |
|---|---|---|
| Domestic U.S. event pool | Ordinarily, the jurisdiction in which the event occurs, unless applicable law or the official pool arrangement designates another legally presiding jurisdiction or pool host | The current official racing or pari-mutuel rules of the legally presiding jurisdiction, together with applicable host-track, Tote, and pool conditions |
| International event or B-Pool | The pool-host jurisdiction or other legally presiding jurisdiction, as determined from official pool, Tote, host, or regulatory records | The current official rules of the legally presiding jurisdiction, together with applicable host-track, Tote, and pool conditions |
| Oregon-hosted pool | Oregon | ORS chapter 462, OAR chapter 462, applicable ORC orders, and lawful host-track, Tote, and pool rules |
| North Dakota-hosted pool | North Dakota | The current official North Dakota racing and pari-mutuel rules and applicable lawful host-track, Tote, and pool rules |
| ARCI model rules | No independent presiding jurisdiction | Reference only, unless the legally presiding jurisdiction has adopted the applicable model provision |
| Track- or pool specific condition | Determined from applicable official regulatory, host, pool, Tote, and AWE transaction records | The current official rules governing scratches, coupled entries, dead heats, cancellations, refunds, repricing, takeout, breakage, settlement, and disputes |